Syarat dan ketentuan
Hal yang Perlu Anda Ketahui
Kebijakan Pengembalian jika Dibeli Langsung dari RimpactMTB.com
Kebijakan kami berlaku selama 30 hari. Jika 30 hari telah berlalu sejak pembelian Anda, sayangnya kami tidak dapat menawarkan pengembalian dana atau pertukaran, tetapi silakan hubungi kami untuk mendiskusikannya.
Agar memenuhi syarat untuk pengembalian, item Anda harus belum digunakan dan dalam kondisi yang sama dengan saat Anda menerimanya. Itu juga harus dalam kemasan aslinya. Untuk menyelesaikan pengembalian Anda, kami memerlukan tanda terima atau bukti pembelian. Harap jangan mengirim kembali pembelian Anda sampai Anda menghubungi tim layanan pelanggan kami untuk mendapatkan nomor referensi. Email kami adalah customerservice@rimpactmtb.com.
Ada situasi tertentu di mana hanya pengembalian dana sebagian yang diberikan: (jika berlaku)
* Tanda-tanda penggunaan yang jelas
* Setiap item tidak dalam kondisi aslinya, rusak atau bagian yang hilang karena alasan bukan karena kesalahan kami.
* Setiap item yang dikembalikan lebih dari 30 hari setelah pengiriman
Pengembalian Dana Saat Dibeli Melalui RimpactMTB.com (jika berlaku)
Setelah pengembalian Anda diterima dan diperiksa, kami akan mengirimkan email kepada Anda untuk memberi tahu Anda bahwa kami telah menerima item Anda yang dikembalikan. Kami juga akan memberi tahu Anda tentang persetujuan atau penolakan pengembalian dana Anda.
Jika Anda disetujui, maka pengembalian dana Anda akan diproses, dan kredit akan secara otomatis diterapkan ke kartu kredit atau metode pembayaran asli Anda, dalam waktu 7-10 hari kerja.
Pengembalian dana yang terlambat atau hilang:
Jika Anda belum menerima pengembalian dana, periksa kembali rekening bank Anda terlebih dahulu.
Kemudian hubungi perusahaan kartu kredit Anda, mungkin perlu beberapa saat sebelum pengembalian dana Anda diposting secara resmi.
Selanjutnya hubungi bank Anda. Seringkali ada beberapa waktu pemrosesan sebelum pengembalian dana diposting.
Jika Anda telah melakukan semua ini dan Anda masih belum menerima pengembalian dana, silakan hubungi kami di customerservice@rimpactmtb.com.
Pertukaran :
Kami hanya mengganti barang jika cacat atau rusak. Jika Anda perlu menukarnya dengan barang yang sama, kirimkan email kepada kami di customerservice@rimpactmtb.com.
pengiriman :
Untuk mengembalikan produk Anda, silakan hubungi customerservice@rimpactmtb.com untuk referensi pengembalian dan alamat pengiriman.
Anda akan bertanggung jawab untuk membayar biaya pengiriman Anda sendiri untuk mengembalikan barang Anda. Biaya pengiriman tidak dapat dikembalikan. Jika Anda menerima pengembalian dana, biaya pengiriman kembali akan dipotong dari pengembalian dana Anda. Tergantung di mana Anda tinggal, waktu yang diperlukan agar produk yang Anda tukar sampai kepada Anda, dapat bervariasi. Jika Anda mengirim barang di atas £75, Anda harus mempertimbangkan untuk menggunakan layanan pengiriman yang dapat dilacak atau membeli asuransi pengiriman. Kami tidak menjamin bahwa kami akan menerima barang yang Anda kembalikan.
Jaminan:
Jika Anda yakin item tersebut gagal sebelum waktunya atau rusak saat diterima dan ingin membaca dengan teliti klaim garansi, silakan hubungi customerservice@rimpactmtb.com dan beri tahu kami. Untuk contoh di mana produk dibeli melalui pengecer yang disetujui – harap hubungi pengecer sebagai port of call pertama. Pengecer kemudian akan menghubungi Rimpact langsung di layanan pelanggan @rimpactmtb.com dan menunggu instruksi.
Rimpact PRO dan Original membawa Garansi 30 hari dari tanggal pembelian yang mencakup cacat Produsen atau kegagalan dini. Itu tidak mencakup penyalahgunaan atau kerusakan akibat pemasangan yang salah. Informasi lebih lanjut tersedia di situs web kami, www.rimpactmtb.com.
Pengembalian Dana Saat Dibeli dari Stockist Rimpact yang Disetujui:
Ketika Dibeli dari Stockist Rimpact yang Disetujui, silakan lihat syarat dan ketentuan yang ditampilkan oleh pengecer. Semua pengembalian uang akan diproses atas kebijaksanaan pengecer, Rimpact Components LTD tidak bertanggung jawab atas penerimaan atau penolakan pengembalian dana oleh pengecer.
Privacy Policy for Rimpact
At Rimpactmtb, accessible from Rimpactmtb.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Rimpactmtb and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at admin@rimpactmtb.com.
General Data Protection Regulation (GDPR)
We are a Data Controller of your information. Rimpact legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:
Rimpact needs to perform a contract with you.
You have given Rimpact permission to do so.
Processing your personal information is in Rimpact legitimate interests.
Rimpact needs to comply with the law.
Rimpact will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Our Privacy Policy was generated with the help of "https://www.gdprprivacynotice.com/".
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
The right to access, update or to delete the information we have on you.
The right of rectification.
The right to object.
The right of restriction.
The right to data portability.
The right to withdraw consent.
Log Files
Rimpactmtb follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, Rimpactmtb uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users' experience by customising our web page content based on visitors' browser type and/or other information.
Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of Rimpactmtb.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Rimpactmtb, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Rimpactmtb has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
Rimpactmtb's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
What Are Cookies?
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Rimpactmtb does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Online Privacy Policy Only
Our Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Rimpactmtb. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.